Customer Care
Opening an Account
To open an account, please contact us to arrange a visit from an Area Sales Manager or download and complete a New Account Form and fax it our team on 02476 585 799.
Placing an Order
You can place an order via fax (02476 585 786), email (sales@fabnfix.co.uk) or via this website
Please note, we do not accept verbal orders.
Any Problems?
Your views matter to us. We aim to get it right every time but occasionally things can go wrong. We want to continuously improve our services and products so please let us know if we could do better.
If you do decide to make a complaint we will follow our complaints procedure which complies with ISO9001.
Please call us on 02476 585 785 and a member of our sales team will take the details of your complaint and advise you of the next course of action. Alternatively you can download a complaints form and email it back to us at salesadmin@fabnfix.co.uk.
Returns
All returns must be arranged with the office prior to sending goods back.
To return a product please contact the main office - contact details here.
Policies
A selection of our policies are available to download here:
